Terms & Condition of Sale

Delivery

Normal delivery is 6-8 weeks from receipt of deposit. This can extend up to 12 weeks at the busiest time of the year which is the months leading up to Christmas.

Defective goods

All products sold to you by The Shutter And Blind Company are guaranteed for 36 months from the date of delivery/installation.

If goods supplied by us become faulty within that 36 months period please contact us by phone on 01256 3208 520 or email us and we will arrange for your shutters to be repaired or replaced which ever is appropriate at no cost to yourself assuming it it either a manufacturing, product or installation error.

Shortages or damages on delivery

The Shutter And Blind Company must be notified within 24 hours from delivery of all shortages or damages.

Shutters made incorrectly

The Shutter And Blind Company must be notified if any shutters have been made contrary from your specifications e.g., wrong colour or size within 72 hours of receipt of shutters. Replacement shutters will then be dispatched as soon as possible at no cost to yourself.

Product descriptions and measurements.

The photographs and descriptions within the site of all of our products are for illustrative purposes only. No responsibility will be accepted by The Shutter And Blind Company if the supplied dimensions for self fitting are incorrect.

Contract

A binding contract will be entered into upon receipt of a deposit.
All products remain the property of The Shutter And Blind Company until paid for in full.

Payment and Outstanding Balance

50% of the quotation is required as a deposit to commence the order.
The balance of 50% id due on the day of installation, no exception.

If The Shutter And Blind Company have to go via the small claim court to recover any outstanding balances then the customer will be liable for any cost incurred by The Shutter And Blind Company plus interest on the outstanding balance (charged at the Bank of England Base rate plus 3%).

Cancel contract by you

You may not change or cancel your order after receipt of deposit. All shutters sold by The Shutter And Blind Company are custom made to your requirements and so are not resalable by ourselves, therefore your deposit is non-refundable.

Cancel contract by us

We reserve the right to cancel your order if an error has been made in pricing the shutters or there is a stock shortage.

If we have to cancel any order after confirmation we will inform you by email as soon as possible and refund any monies paid to us.

We are not obliged to offer any compensation for any inconvenience caused.

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Shutter Installation | Shutter Delivery Times | Warranty on Shutters | Shutter FAQ's

We fit shutters in the following areas, Hampshire, Berkshire, Surrey, London, Middlesex, East Sussex, West Sussex, Wiltshire, Hertfordshire, Dorset, Avon, parts of Somerset, parts of Kent, parts of Buckinghamshire, Parts of Bedfordshire, Parts of Oxfordshire. Basicially we cover anywhere within 100 miles of Basingstoke (RG24 post code) Click here to check via the AA Website